State Farm® Insurance Agent Michael Burks

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Thomas Wiggins

May 23, 2024

5 out of 5

"Michael Burks handles all my personal as well as business policies. Always responsive to questions and easy to communicate with. Highly recommend!"

Zoelie

May 23, 2024

5 out of 5

"Amber is amazing!!! She answered all of my questions and explained everything with care."

Danann Smith

May 22, 2024

5 out of 5

"I’ve been with State Farm for over 30 years. Always honest, always forthcoming and always professional. Highly recommend."

Nan DeBoard

May 21, 2024

5 out of 5

"I just wanted to write this to express how pleased my husband, Ronnie, and I are with the service and quality of this agency. Whenever we have an issue or need questions answered regarding our policies we speak with Denise. She is very knowledgeable regarding insurance and very willing to help."

John Bonaparte

May 21, 2024

5 out of 5

"The whole team was very Professional & very easy to work with, i would Definitely recommend them in the future."

Angela White

May 21, 2024

5 out of 5

"I had the best conversation with Denise this morning. After getting married my husband and I wanted to bundle all of our different insurance policies together to see if it would save us some money! Denise was the sweetest person and even though she was dealing with personal stress she was still very thorough and answered all my questions. 10/10 highly recommend this agency and to talk to Denise, they treated my husband and I like we were more than just someone shopping around."

Stephanie Solis

May 21, 2024

5 out of 5

"The team here has been great. We use them for all our insurance needs (auto, home & life). We have had a great experience & great customer service!"

Clara Hodges

May 21, 2024

5 out of 5

"State Farm has been an incredible insurance provider for my vehicles for several years. Recently I had to make an adjustment to my policy to remove a vehicle and Amber was incredible with assisting in this process. Every encounter I have had with her as an agent has been extremely helpful, polite, and caring. I am grateful to have such an amazing insurance team that helps and is always there."

Glenn Bell

May 14, 2024

1 out of 5

"Begged for my business, let Denise requote me six months down the line. Spent a whole lunch break letting her send me a new quote. Ended up telling her I wouldn’t leave my current provider (who I’ve been with for 8 years) for a $10 difference, BUT if she could get all of my vehicles (2 bikes, and a 4Runner) cheaper or even close with the same insurance provider, then I’ll consider making the switch. Asked me to send her pictures of my coverages and policies to see if she could match and she’d call me back. That was a week ago. No follow up, no response, no “hey I’m sorry we couldn’t make a deal, but thanks for your time.” Glad I didn’t switch for $10 to have that kind of customer service."

Michael Pennington

March 6, 2024

5 out of 5

"Great Customer Service!"

Nicole D

March 6, 2024

1 out of 5

"Refused insurance coverage because my car has a key instead of a push start. Completely ridiculous."

Frank Zapata

February 14, 2024

5 out of 5

"Great insurance company, employee's very helpful"

Rafael Moreno

December 19, 2023

5 out of 5

"Usually never make reviews, but making an exception. My main point of contact is Amber and she does an outstanding job in taking care of my insurance needs. When switched to Sate Farm a couple years ago from my previous insurance company had some significant savings when bundled cars & house. I would strongly recommend them."

Lauren Wavra

December 14, 2023

5 out of 5

"Amazing staff! Ask for Amber! Super sweet and very helpful about anything needed with our policy. Thank you 😊"

Yancy Aguilar

November 20, 2023

1 out of 5

"Lady who answered the phone is very rude , I called from a bank to verify coverage for a vehicle and she stated she can’t do it and kept hanging up, this Agent needs better employees."

Grant Allen

January 11, 2023

5 out of 5

"Michael is a great agent and awesome guy. He is very knowledgeable of the business and always willing to help. Never hard to reach either by phone call or text, and offers great advice and guidance for all my insurance needs. Would stay with him indefinitely if I didn't move out of state. Thanks for everything Michael!"

Brandon Vanaugh

December 23, 2022

5 out of 5

"Michael and his team went above and beyond to make sure all our insurance needs were taken care in a very timely manner and saved me and my family a ton of money. Great customer service and they treat everyone like family… Highly Recommend!"

Morgan Koonce

December 23, 2022

5 out of 5

"Thank you Mr. Burks for the outstanding customer service and being attentive to all of our questions regarding our policies with you. Best insurance agent in Montgomery county!"

Zane Dowden

December 22, 2022

5 out of 5

"The folks here are great to work with! Colton has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) he’s been great about getting all he needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency!"

Sven Braun

December 22, 2022

1 out of 5

"I really don’t understand how these guys can have a five star rating, but I would absolutely NOT recommend dealing with them at all. They screwed us over with their constant (really weekly) price changes (increases for the most part) after we combined our car insurances. Amber is absolutely useless and should be fired immediately. After asking for Michael Burks to give me a call to fix their mistakes it got silent. I’m still waiting for that call three weeks later. You want an unprofessional team to screw you over. Call them…otherwise go with somebody else…anybody else."

Sophie Wallen

October 20, 2022

5 out of 5

"Coby was a great help! Would highly recommend going to him for all your insurance needs! :D"

Joseph Parks

October 19, 2022

5 out of 5

"Mr. Coby was professional and efficient with helping me save OVER 70 dollars a month by switching from gieco. Would highly recommend switching to state farm ESPECIALLY with the help of Coby!!!"

devin reinke

October 5, 2022

5 out of 5

"Great customer service"

Gradin Junn

August 31, 2022

5 out of 5

"All about perfect timing. Saving an average of $80 switching to State farm. Amber was very help guiding me through the process, answering any questions and even laughing at my jokes. Glad to be apart of the state farm family."

Asia Danielle

August 19, 2022

5 out of 5

"Great customer service!"

What our customers say about us...

Thomas Wiggins

May 23, 2024

5 out of 5

"Michael Burks handles all my personal as well as business policies. Always responsive to questions and easy to communicate with. Highly recommend!"

Zoelie

May 23, 2024

5 out of 5

"Amber is amazing!!! She answered all of my questions and explained everything with care."

Danann Smith

May 22, 2024

5 out of 5

"I’ve been with State Farm for over 30 years. Always honest, always forthcoming and always professional. Highly recommend."

Nan DeBoard

May 21, 2024

5 out of 5

"I just wanted to write this to express how pleased my husband, Ronnie, and I are with the service and quality of this agency. Whenever we have an issue or need questions answered regarding our policies we speak with Denise. She is very knowledgeable regarding insurance and very willing to help."

John Bonaparte

May 21, 2024

5 out of 5

"The whole team was very Professional & very easy to work with, i would Definitely recommend them in the future."

Angela White

May 21, 2024

5 out of 5

"I had the best conversation with Denise this morning. After getting married my husband and I wanted to bundle all of our different insurance policies together to see if it would save us some money! Denise was the sweetest person and even though she was dealing with personal stress she was still very thorough and answered all my questions. 10/10 highly recommend this agency and to talk to Denise, they treated my husband and I like we were more than just someone shopping around."

Stephanie Solis

May 21, 2024

5 out of 5

"The team here has been great. We use them for all our insurance needs (auto, home & life). We have had a great experience & great customer service!"

Clara Hodges

May 21, 2024

5 out of 5

"State Farm has been an incredible insurance provider for my vehicles for several years. Recently I had to make an adjustment to my policy to remove a vehicle and Amber was incredible with assisting in this process. Every encounter I have had with her as an agent has been extremely helpful, polite, and caring. I am grateful to have such an amazing insurance team that helps and is always there."

Glenn Bell

May 14, 2024

1 out of 5

"Begged for my business, let Denise requote me six months down the line. Spent a whole lunch break letting her send me a new quote. Ended up telling her I wouldn’t leave my current provider (who I’ve been with for 8 years) for a $10 difference, BUT if she could get all of my vehicles (2 bikes, and a 4Runner) cheaper or even close with the same insurance provider, then I’ll consider making the switch. Asked me to send her pictures of my coverages and policies to see if she could match and she’d call me back. That was a week ago. No follow up, no response, no “hey I’m sorry we couldn’t make a deal, but thanks for your time.” Glad I didn’t switch for $10 to have that kind of customer service."

Michael Pennington

March 6, 2024

5 out of 5

"Great Customer Service!"

Nicole D

March 6, 2024

1 out of 5

"Refused insurance coverage because my car has a key instead of a push start. Completely ridiculous."

Frank Zapata

February 14, 2024

5 out of 5

"Great insurance company, employee's very helpful"

Rafael Moreno

December 19, 2023

5 out of 5

"Usually never make reviews, but making an exception. My main point of contact is Amber and she does an outstanding job in taking care of my insurance needs. When switched to Sate Farm a couple years ago from my previous insurance company had some significant savings when bundled cars & house. I would strongly recommend them."

Lauren Wavra

December 14, 2023

5 out of 5

"Amazing staff! Ask for Amber! Super sweet and very helpful about anything needed with our policy. Thank you 😊"

Yancy Aguilar

November 20, 2023

1 out of 5

"Lady who answered the phone is very rude , I called from a bank to verify coverage for a vehicle and she stated she can’t do it and kept hanging up, this Agent needs better employees."

Grant Allen

January 11, 2023

5 out of 5

"Michael is a great agent and awesome guy. He is very knowledgeable of the business and always willing to help. Never hard to reach either by phone call or text, and offers great advice and guidance for all my insurance needs. Would stay with him indefinitely if I didn't move out of state. Thanks for everything Michael!"

Brandon Vanaugh

December 23, 2022

5 out of 5

"Michael and his team went above and beyond to make sure all our insurance needs were taken care in a very timely manner and saved me and my family a ton of money. Great customer service and they treat everyone like family… Highly Recommend!"

Morgan Koonce

December 23, 2022

5 out of 5

"Thank you Mr. Burks for the outstanding customer service and being attentive to all of our questions regarding our policies with you. Best insurance agent in Montgomery county!"

Zane Dowden

December 22, 2022

5 out of 5

"The folks here are great to work with! Colton has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) he’s been great about getting all he needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency!"

Sven Braun

December 22, 2022

1 out of 5

"I really don’t understand how these guys can have a five star rating, but I would absolutely NOT recommend dealing with them at all. They screwed us over with their constant (really weekly) price changes (increases for the most part) after we combined our car insurances. Amber is absolutely useless and should be fired immediately. After asking for Michael Burks to give me a call to fix their mistakes it got silent. I’m still waiting for that call three weeks later. You want an unprofessional team to screw you over. Call them…otherwise go with somebody else…anybody else."

Sophie Wallen

October 20, 2022

5 out of 5

"Coby was a great help! Would highly recommend going to him for all your insurance needs! :D"

Joseph Parks

October 19, 2022

5 out of 5

"Mr. Coby was professional and efficient with helping me save OVER 70 dollars a month by switching from gieco. Would highly recommend switching to state farm ESPECIALLY with the help of Coby!!!"

devin reinke

October 5, 2022

5 out of 5

"Great customer service"

Gradin Junn

August 31, 2022

5 out of 5

"All about perfect timing. Saving an average of $80 switching to State farm. Amber was very help guiding me through the process, answering any questions and even laughing at my jokes. Glad to be apart of the state farm family."

Asia Danielle

August 19, 2022

5 out of 5

"Great customer service!"