State Farm® Insurance Agent Michael Burks

"Amber is the best. She is always there for any questions. She is very responsive and gets the job done fast."

"This State Farm is fantastic. Great customer service and fast communication. Amber is especially helpful."

"My experience with Amber at State Farm has been exceptional. Since day one she has made me feel like family and is very helpful assisting me with my insurance needs. Life has happened in my life such as loss of income, health issues etc. I have been able to move things around with Amber to avoid insurance cancellation which brings me peace of mind. I appreciate her and will recommend her to anyone!"

"Amazing customer service"

"Michael Burks handles all my personal as well as business policies. Always responsive to questions and easy to communicate with. Highly recommend!"

"Amber is amazing!!! She answered all of my questions and explained everything with care."

"I’ve been with State Farm for over 30 years. Always honest, always forthcoming and always professional. Highly recommend."

"I just wanted to write this to express how pleased my husband, Ronnie, and I are with the service and quality of this agency. Whenever we have an issue or need questions answered regarding our policies we speak with Denise. She is very knowledgeable regarding insurance and very willing to help."

"The whole team was very Professional & very easy to work with, i would Definitely recommend them in the future."

"I had the best conversation with Denise this morning. After getting married my husband and I wanted to bundle all of our different insurance policies together to see if it would save us some money! Denise was the sweetest person and even though she was dealing with personal stress she was still very thorough and answered all my questions. 10/10 highly recommend this agency and to talk to Denise, they treated my husband and I like we were more than just someone shopping around."

"The team here has been great. We use them for all our insurance needs (auto, home & life). We have had a great experience & great customer service!"

"State Farm has been an incredible insurance provider for my vehicles for several years. Recently I had to make an adjustment to my policy to remove a vehicle and Amber was incredible with assisting in this process. Every encounter I have had with her as an agent has been extremely helpful, polite, and caring. I am grateful to have such an amazing insurance team that helps and is always there."

"Begged for my business, let Denise requote me six months down the line. Spent a whole lunch break letting her send me a new quote. Ended up telling her I wouldn’t leave my current provider (who I’ve been with for 8 years) for a $10 difference, BUT if she could get all of my vehicles (2 bikes, and a 4Runner) cheaper or even close with the same insurance provider, then I’ll consider making the switch. Asked me to send her pictures of my coverages and policies to see if she could match and she’d call me back. That was a week ago. No follow up, no response, no “hey I’m sorry we couldn’t make a deal, but thanks for your time.” Glad I didn’t switch for $10 to have that kind of customer service."

"Great Customer Service!"

"Refused insurance coverage because my car has a key instead of a push start. Completely ridiculous."

"Great insurance company, employee's very helpful"

"Usually never make reviews, but making an exception. My main point of contact is Amber and she does an outstanding job in taking care of my insurance needs. When switched to Sate Farm a couple years ago from my previous insurance company had some significant savings when bundled cars & house. I would strongly recommend them."

"Amazing staff! Ask for Amber! Super sweet and very helpful about anything needed with our policy. Thank you 😊"

"Lady who answered the phone is very rude , I called from a bank to verify coverage for a vehicle and she stated she can’t do it and kept hanging up, this Agent needs better employees."

"Michael is a great agent and awesome guy. He is very knowledgeable of the business and always willing to help. Never hard to reach either by phone call or text, and offers great advice and guidance for all my insurance needs. Would stay with him indefinitely if I didn't move out of state. Thanks for everything Michael!"

"Michael and his team went above and beyond to make sure all our insurance needs were taken care in a very timely manner and saved me and my family a ton of money. Great customer service and they treat everyone like family… Highly Recommend!"

"Thank you Mr. Burks for the outstanding customer service and being attentive to all of our questions regarding our policies with you. Best insurance agent in Montgomery county!"

"The folks here are great to work with! Colton has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) he’s been great about getting all he needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency!"

"I really don’t understand how these guys can have a five star rating, but I would absolutely NOT recommend dealing with them at all. They screwed us over with their constant (really weekly) price changes (increases for the most part) after we combined our car insurances. Amber is absolutely useless and should be fired immediately. After asking for Michael Burks to give me a call to fix their mistakes it got silent. I’m still waiting for that call three weeks later. You want an unprofessional team to screw you over. Call them…otherwise go with somebody else…anybody else."

"Coby was a great help! Would highly recommend going to him for all your insurance needs! :D"